The Challenges of Starting a New Business and Competing Locally

The Challenges of Starting a New Business and Competing Effectively Against Established Local Businesses with Pre-Existing Relationships

The Challenges of Starting a New Business and Competing Effectively Against Established Local Businesses with Pre-Existing Relationships

False advertising by bike rental competitor VIP on City Sightseeing website.

Effective June 28, 2015, the Department of Consumer Affairs (DACO) enacts before the State Department of Puerto Rico a new Regulation against Deceptive Practices and Advertisements. 20. Rule 7 (B) - Misleading Practices – now, under subsection 1, if a store announces an item at regular price, not on sale, and it is not available, it is considered a misleading advertisement and DACO can issue a penalty

The Sightseeing Pass is here in Puerto Rico, so why not include the best bikes for rent available?

One of the two main local competitors in the San Puerto Rico bike rental industry is currently on the new Sightseeing Pass here in Puerto Rico

I was so eager and excited for the pass to launch again here… now not so  much. 

The image you see of the bicycles is false and deceptive. This tent-based vendor only offers cheap single-speed and poorly-maintained bicycles in only one-size. 

This page on this website is particularly hurtful  and offensive to me, and I am happy to share the real true story of why I am bringing this fact to the public’s attention.  


Why are we unhappy with the City Sightseeing

5-Star Google Reviews

Very very satisfied! Not only very conveniently located, great prices, but the owner went above and beyond to make me a happy customer, offering me great tips for getting around and exploring San Juan by bike!!!

Carol Henry

Me and my BF went for our first romantic trip in puerto rico… Awesome time during the visit will definitely come back soon.I just have to share and recommend mark bike rental (the owner), accommodating , reliable, friendly, and they have lots of bikes to choose from.

Maui Mago

Mark is really cool and very professional. Bikes are quality. I had a great ride from Condado to Old San Juan. You definitely want the bike lock so you can go on foot and check out the sites.

Steven Hendrix

Very fast rental and friendly service. The bikes were in excellent condition, making the ride around Condado/Viejo San Juan really enjoyable.

Elias Bachour

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